Your authority will remain in full force and effect until the City of Pocatello Utility Billing Department has received written notice from you to cancel the authorization. You have the right to stop payment of a debit entry by notifying the City of Pocatello Utility Billing Department in writing at least five (5) business days prior to their charging your account. Requests for adjustments of incorrect charges appearing on your bill should be made directly to the City of Pocatello Utility Billing Department at 208-234-6241.